Connecting Through Text and Email: Keeping in Touch. Your Way.

The FoodShare Helpline is excited to introduce an additional way for us to communicate with you: text messaging and emails! Our goal is to make sure you get the information you need to make a timely, confident decision about your benefits.

We will use email and text messages to:

  • Send important updates

  • Share services from our partnering agencies

These new communication channels will make it easier for you to:

  • Stay on top of your FoodShare status

  • Read information from your phone or inbox, where and when you want

When texting or emailing, The FoodShare Helpline will never:

  • Ask you for personal information, like your birthday or Social Security number

  • Ask you for financial information, like your bank account or credit card number

  • Offer you a prize or money for responding

We won’t text you unless we have important information to share, so we hope you’ll let us continue.

  • To unsubscribe to texts, simple reply STOP to any message you get from us

  • To unsubscribe from emails, reply with UNSUBSCRIBE in the text message